Financial Arrangements
Your hospital bill will be payable at discharge. If you have hospital insurance, Medicare, Medicaid, or commercial insurance, you will only be expected to pay for those items not covered by your insurance such as deductibles, co-payments, and any non-covered items at discharge.
The Insurance Department will file your insurance with the information that you gave when you were admitted. Please send your insurance claim forms directly to your insurance carrier. Any additional or updated information should be given to Registrations. You should follow up with your insurance company if payment has not been made within 30 days.
If you do not have insurance, financial arrangements will be necessary. They should be made prior to discharge with a Patient Accounts representative. Representatives are available from 8:00 a.m. to 4:30 p.m., Monday through Friday, in the Patient Account Office, which is located on the first floor just off the main lobby. The Patient Accounts extension is 6961.
St. John’s also accepts Visa, MasterCard, Discover, and American Express for your convenience.
PHYSICIAN’S FEES
Your hospital bill does not include your attending physician’s fees or the fees for consulting physicians and specialists performing and interpreting various procedures. Your physician will bill you separately.
Referral One
Referral One is a physician referral & health information service. Not only can we assist you in choosing a doctor, we also offer all kinds of information about St. John’s Regional Medical Center’s many services. If you need information about a particular support group, an agency, seminar, or workshops, feel free to call 417-625-2000.